Petfood Industry Career Center

Customer Development Intern- 12 Month FTC

Surrey, United Kingdom (on-site)
5 days ago


No Relocation Assistance Offered
#152051 - Surrey, England, United Kingdom

Location: Guildford, UK

Reporting to: National Sales Manager

Start date: October 2023

Now there is a fantastic opportunity for a purpose drivenCustomer Development Internand Pet Lover to join our Hill'sTeam. Could this be you?

We are Hill's - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are part of Colgate-Palmolive, a leading global consumer products company with a portfolio in Oral Care, Personal Care, Home Care and Pet Nutrition.

At Hill's we have a purpose! Every day around the world, we transform the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.

Our strong culture of diversity, sustainability and inclusion is rooted in our core values of Caring, Global Collaboration and Continuous Improvement. Employees are rewarded by rich career development and experiences.

We pride ourselves on our work life balance, our focus on delivering high ethical standards and our dedication to developing our employees.

This internship is designed in providing you with an experience working in a fast-paced, industry leading pet-food manufacturer. You will be a key player supportingIn the role you will be a key player supporting the Pets at Home, Jollyes, Wholesalers and eCommerce Customer Development Teams with their responsibilities to deliver Share, Net Sales, Volume, Gross to net and margin targets. You will become a critical player in the team to create business recommendations from insights, strengthen the relationship with our customer and achieve our objectives.

Main Responsibilities

  • Provide key analysis and insights from sales analytics back to the Hill's team and customers.
  • Building Internal & external relationships, networks within the retailers, driving engagement and optimising business plans. You will also be the key point of contact for the customers and become a product expert.
  • Provide general support to the wider Customer Development team, for example:
    • Provide weekly analysis and insights to the Customer Development team from diverse sources including but not limited to: Retailer Data, Retailer Websites, Brandview, Internal Sales Information Reporting
    • Provide ROI analysis for promotions & events run with Retailers and provide future recommendations
    • Identify gaps across the 6Ps+A and make recommendations to close them
    • Assist with Account Admin e.g. Invoices, New Line Forms, Promotional Nominations, Price Files

  • Attend internal meetings as and when required
  • Excellent communication to lead and manage ad hoc projects across the team
  • Attend customer meetings as and when required
  • Working cross functionally with CD, Marketing, Finance, customer service & logistic teams to deliver growth
  • Attend Trade Shows and key Consumer shows as and when required

Key Competencies

Personal Attributes

In priority order:
  • Self-awareness & Personal Impact
  • Consumer/Customer Focus
  • Analytical/Decision Making
  • Communicate Effectively
  • Promote Teamwork

  • Strong organizational skills
  • Strong communication skills
  • Strong analytical skills; Competent in Excel & PowerPoint (Pivot Tables, VLookups etc.,)
  • Ability to challenge the status quo

Essential Competencies:
  • Impeccable communication skills
  • Achieve results through appropriate setting of priorities, planning and organisation
  • Ability to work as part of team as well as on own initiative
  • Effective interpersonal style, including the ability to communicate effectively with both internal & external agencies / customers
  • Self-motivated, self-reliant, proactive with a "can do" attitude

Travel Requirements
  • May be required to visit customers or attend events across the UK with Science Plan brand marketing team

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

For more information about Colgate's global business, visit the Company's web site at . To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit . To learn more about Hill's and the Hill's Food, Shelter & Love program please visit . To learn more about Tom's of Maine please visit .

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

Job Information

  • Job ID: 68495113
  • Workplace Type: On-Site
  • Location:
    Surrey, United Kingdom
  • Company Name For Job: Colgate/Palmolive
  • Position Title: Customer Development Intern- 12 Month FTC
  • Job Function: Other
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