Description

Client Service Representative-- Best Friends Animal Hospital and Pet Hotel

Fayetteville, AR
Full Time

Are you someone who thrives in a busy, friendly, and people-focused environment? Do you love connecting with both humans and their pets? If you’re self-driven, positive, and passionate about delivering exceptional customer service, we’d love to meet you!

At Best Friends Animal Hospital & Pet Hotel, our Client Service Representatives are the heartbeat of our front desk-welcoming clients, supporting our veterinary team, and helping create an experience that feels warm, supportive, and community-minded.

We’re looking for someone who:

• Enjoys talking with people and building genuine connections
• Loves being around animals and supporting their care
• Thrives in a fast-paced, team-oriented environment
• Is self-motivated and eager to learn
• Provides outstanding customer service with a smile
• Values community involvement and giving back

This position is NOT the right fit for someone who:

• Prefers minimal interaction with people
• Doesn’t enjoy high-energy, fast-moving work environments
• Isn’t interested in participating in community service activities

What you can expect:
A fun, supportive workplace where your voice matters, your work makes a difference, and every day is meaningful. This role is part-full time with opportunities for growth and ongoing development.

If this sounds like you, we’d love to have you as part of our BFAHPH team!

Benefits

• Competitive compensation
• Health benefits (vision, dental, and life insurance too)
• 401k w/employer match
• Annual Paid Time Off
• Additional family & furry care support options, including veterinary care discounts. • Check out our INDUSTRY leading benefits!
• Paid Parental Leave- 8 weeks fully paid
• Purr-ental Leave- A 3-day leave to acclimate a shelter-adopted pet into your household
• Carrot- Fertility and family forming benefit
• Bright Horizons- backup childcare, elder care, personal care
• Lyra-mental health support
• Hinge-virtual physical therapy

Apply today and help us continue making a positive impact in our community.

Please submit a cover letter and let us know why this position would be a good fit for you!