Description

• Communicates the practice’s values and mission to the team. Essential in motivating staff and maintaining team morale.
• Initiates and leads programs to improve revenue, client retention, and employee performance.
• Works with Operation and Finance teams in preparing and managing budgets, making informed decisions to ensure the hospital meets annual revenue and EBITDA targets.
• Leads Clinical Manager team responsible for daily department operations, scheduling, and team development.
• Partners with the Medical Director to grow the practice through the implementation of new specialty services.
• Partners in recruiting, training staff, onboarding new employees, and noting any employee performance issues including termination.
• Accounts for an inventory control system to ensure adequate stocks of supplies are available. Plans for periodic inventory audits and counts.
• Accountable for controlled substance inventory and management.
• Supervises all maintenance activities to ensure that hospital medical standards are met.
• Promotes a client-centered environment, including resolving challenging client problems.
• Performs Office Manager functions including planning team meetings, informing the team of important details in a timely manner, and ensuring that all procedures are followed.

• Budgeting and financial reporting, reading and analyzing P&L statements
• Multifunctional operations including budget and labor management.
• Human Resource (HR) policies and protocol development.
• Basic computer skills and practice management software knowledge are preferred.

• Experience as an Administrator/Practice Manager
• Bachelor’s degree in business or related field, or equivalent work experience. A Master's degree is preferred.
• 3+ years of management experience, veterinary practice management experience is preferred.